In a historic collaboration, Cartier and theEHL Hospitality Business School (EHL) have signed an agreement to set a new standard in luxury experience management training. This partnership underlines a mutual commitment to excellence and innovation in the luxury and hospitality sectors. Excellence in service and human experience has become an absolutely essential art for leading luxury brands. The partnership between EHL and Cartier aims to tap into the principles of hospitality management to enhance consumer engagement and develop innovative luxury concepts. “In the age of the experience economy, the integration of exceptional services into the very heart of the luxury universe is essential,” states the agreement, underlining the importance of creating impactful and memorable customer experiences.

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